Grand Rapids · West Michigan

The work your software doesn't do, handled by AI that does.

I help West Michigan HVAC and home-service companies automate the busywork their field-service platform leaves behind — the follow-ups, the after-hours calls, the office grind that quietly eats hours and loses jobs.

Get a free operations audit
No cost, no obligation — a 60-minute walkthrough of where time and revenue are leaking, plus exactly what I'd build to fix it.

Your techs are in the field. Your office is buried. The third caller hangs up, the quote never gets a follow-up, and the day disappears into admin.

ServiceTitan and Housecall Pro are great at what they do. But every shop runs on a pile of manual glue work no platform was built to handle — and that's where the money leaks out.

What I build

Custom AI workflows, scoped to how your shop actually runs.

01

Call & after-hours capture

An AI front line that answers overflow and after-hours calls, qualifies the job, books it against your schedule, and texts the on-call tech for true emergencies — so the 7pm AC failure doesn't go to a competitor.

02

Quote & job follow-up

Every pending estimate gets a structured, personalized follow-up sequence — text, email, callback flag — so the $9k system replacement that's "thinking about it" actually closes instead of evaporating.

03

Office & admin automation

The repetitive work your office manager drowns in — reminders, review requests, reactivating lapsed maintenance customers, chasing missing job details for billing — handled automatically.

How it works

Start with the audit. Build only what earns its keep.

1

Free audit

A 60-minute conversation about your operation. I map your three biggest time and revenue leaks and show you, in writing, exactly what I'd automate and what it would return.

2

Build

I build the highest-ROI workflow first, integrated into the tools you already use. You approve every step. Nothing runs without a human in the loop until you trust it.

3

Run & refine

I manage and tune it over time, adding automations as we go. You stay focused on the trade and the team — not the busywork.

Who you'd work with

I'm a software engineer based in Grand Rapids who builds AI automation systems for a living — and I'd rather build them for the local businesses that actually keep this place running than for some enterprise three states away.

By day I build autonomous AI systems inside a utility-software company. This is the same work, pointed at home-service shops in West Michigan: practical, integrated automation that does real jobs, with a person standing behind it who you can call and meet in person.

No offshore call center. No bloated retainer for a dashboard you never open. One local builder, custom work, and an honest audit before you spend a dollar.

The short version

  • Based in Grand Rapids, MI
  • Full-stack + AI systems engineer
  • Builds production AI agents professionally
  • Local — meet in person, no runaround
  • Free audit before any commitment

Find out what your shop is leaving on the table.

Book a free, no-obligation operations audit. Worst case, you get a written map of your three biggest leaks and walk away. Best case, we fix them.

Request your free audit